Been organizing group trips in and around Delhi for years here's what I've learned the hard way:
Never book based on price alone. The cheapest tempo traveller booking in Delhi often comes with hidden costs, extra per-km charges, driver allowance, or toll surprises at the end.
Practical tips that actually help:
Inspect the vehicle before paying any advance
Confirm seating layout push-back seats matter on long routes
Ask for GST invoice legitimate operators always provide one
Choose operators with a physical office address, not just a WhatsApp number
For outstation trips, ensure the driver has interstate permit
Word of mouth still works best in Delhi. Ask your housing society or office colleagues someone always has a trusted contact.
A little research before booking saves a lot of frustration on the road!